Healthcare Quality Management Course: Infection Control & Patient Safety | TISS
Course Details
| Exam Registration | 2020 |
|---|---|
| Course Status | Ongoing |
| Course Type | Elective |
| Language | English |
| Duration | 12 weeks |
| Categories | Management Studies |
| Credit Points | 3 |
| Level | Undergraduate/Postgraduate |
| Start Date | 19 Jan 2026 |
| End Date | 10 Apr 2026 |
| Enrollment Ends | 02 Feb 2026 |
| Exam Registration Ends | 20 Feb 2026 |
| Exam Date | 24 Apr 2026 IST |
| NCrF Level | 4.5 — 8.0 |
Become a Leader in Healthcare Excellence: A Comprehensive Course on Quality Management, Infection Control, and Patient Safety
In an era where healthcare outcomes and patient trust are paramount, the systematic management of quality and safety is no longer optional—it's essential. Are you a healthcare professional or student aiming to specialize in this critical field? A new, in-depth course offered by the Tata Institute of Social Sciences (TISS), Mumbai, provides the perfect foundation.
This 12-week program, Healthcare Quality Management: Infection Control and Patient Safety, is meticulously designed to equip you with the knowledge and skills to build safer, higher-quality healthcare environments. Led by an expert from one of India's premier institutions, this course is your gateway to becoming a valuable asset in any modern healthcare organization.
Meet Your Instructor: Prof. Dhananjay D Mankar
The course is led by Dr. Dhananjay Mankar, an Assistant Professor at the Centre for Hospital Management, School of Health Systems Studies, TISS Mumbai. Prof. Mankar brings a rich, interdisciplinary expertise to the table, with research interests spanning:
- Healthcare and Hospital Management
- Healthcare Quality and Patient Safety
- Medical Laws and Ethics
- WASH (Water, Sanitation, and Hygiene)
- Health, Nutrition, and Indian Knowledge Systems
His academic and practical insights ensure the course content is both rigorous and directly applicable to real-world healthcare challenges in India and beyond.
Who Should Enroll in This Course?
This course is strategically designed for:
- Intended Audience: Undergraduate (UG) and Postgraduate (PG) students in management, public health, hospital administration, medicine, and nursing.
- Prerequisites: While no specific prior course is mandatory, a foundational understanding of basic healthcare operations and medical terminology will be highly beneficial. The course is ideal for professionals and students who wish to specialize in quality management within the healthcare sector.
What Will You Learn? A 12-Week Journey to Expertise
The course is structured to provide a comprehensive learning journey, from foundational concepts to advanced applications and case studies.
| Week | Core Focus Areas |
|---|---|
| Weeks 1-2 | Foundations of Quality: Evolution of quality in healthcare, quality improvement frameworks, and essential quality tools (e.g., PDCA, RCA, FMEA). |
| Weeks 3-4 | Accreditation & Standards: Deep dive into ISO 9000, NABH, JCI, and understanding accreditation, certification, and licensure. Introduction to patient safety measures and leadership. |
| Weeks 5-6 | Clinical Quality & Infection Control: Standard Treatment Guidelines (STGs), clinical/managerial indicators, and comprehensive infection control practices. |
| Weeks 7-8 | Medication Safety & Governance: Detailed modules on medication safety management, clinical governance, and healthcare leadership. |
| Weeks 9-10 | Audit, Risk & Strategy: Conducting clinical audits, comprehensive risk management in hospitals, and strategic planning for patient safety. |
| Weeks 11-12 | Implementation & Case Studies: Medico-legal aspects, communication in healthcare, and practical implementation strategies with real-world case studies on NQAS and NABH. |
Key Learning Outcomes
By completing this course, you will be able to:
- Apply global standards (like JCI) and national guidelines (like NABH) to improve healthcare delivery.
- Design and implement effective infection prevention and control (IPC) programs to reduce Healthcare-Associated Infections (HAIs).
- Utilize quality improvement tools and methodologies for continuous enhancement of care processes.
- Understand and promote a culture of patient safety within healthcare teams.
- Navigate the accreditation and certification landscape for healthcare organizations.
- Develop strategies for effective risk management and clinical governance.
Industry Recognition and Support
This course's curriculum is highly relevant and recognized by major national and international bodies, including:
- Quality Council of India (QCI)
- National Accreditation Board for Hospitals & Healthcare Providers (NABH)
- Joint Commission International (JCI)
- International Organization for Standardization (ISO)
- National Health Systems Resource Centre (NHSRC)
- Ayushman Bharat Digital Mission (ABDM) & PM-JAY
- Ministry of Health and Family Welfare (MoHFW) and Ministry of AYUSH.
This broad industry support underscores the course's alignment with current national health priorities and global best practices.
Essential Reading and Resources
The course draws upon authoritative texts to provide a solid theoretical foundation, including:
- Handbook of Healthcare Quality and Patient Safety by Gyani & Thomas
- Quality in Healthcare by Bhujang & Mankar (2024)
- Works by pioneers like Joseph M. Juran and Avedis Donabedian.
- Key resources on Lean Six Sigma, clinical governance, and total quality management in healthcare.
Ready to advance your career and contribute to building safer healthcare systems? This 12-week course from TISS Mumbai offers a unique blend of academic excellence and practical knowledge, guided by a leading expert in the field. Equip yourself with the skills to manage quality, control infections, and ensure patient safety—the cornerstones of modern, trustworthy healthcare.
Enroll Now →